If you are planning to book the best hotel in Siliguri, then one of the best ways to choose is to analyse the customer and guest reviews of multiple hotels. This is because reviews help you gain an in-depth idea about what to expect from a particular hotel. However, it is also equally important to check hotel reviews effectively, especially in a location such as Siliguri, because of the large number of hotels present in the city.
In this blog, you will learn how you can effectively check hotel reviews in Siliguri so that you can choose the most relevant hotel as per your needs and preferences. Let us begin by knowing why checking hotel reviews is important.
Why Check Hotel Reviews Before Booking?
These are some of the top reasons why you should consider checking hotel reviews before booking:
- To verify cleanliness and hygiene: One of the most popular findings in the reviews of any hotel is the past experiences of guests in terms of cleanliness and hygiene. Since cleanliness is a crucial aspect for a comfortable stay, it is advisable to have a detailed look at the reviews, especially the ones with photos and videos mentioning cleanliness and hygiene.
- To analyse the value for money: Reviews can help you understand if the rooms, services, and amenities match the money being spent for a stay and meal. Thus, you can determine whether the booking is overpriced or perfectly priced by comparing multiple hotels’ reviews.
- To identify potential hidden issues: Guest and customer reviews can effectively highlight potential issues in a hotel that do not get highlighted in marketing, such as poor Wi-Fi or broken amenities. Thus, you must prioritise finding potential hidden issues in the review section so that you can choose only the best one without any issues affecting the quality of your stay.
- To understand service quality: Service quality holds tremendous significance in a hotel stay because it is primarily responsible for your comfort and luxury. Thus, you must check hotel reviews so that you can learn about the responsiveness and friendliness of the staff, which reflects how you will be taken care of during your stay.
- To assess the location and safety: Customer reviews accurately highlight whether a hotel is in a prime location or amidst nature. The importance of location is based on the fact that you might want a stay that is near the market, airport, and railway station. On the other hand, you might also want a stay that has a perfect blend of modern living and nature.
- To gain an unbiased opinion: It is a well-known fact that marketing campaigns only highlight the positives, which might present a biased opinion. On the other hand, guest and customer reviews do not have any marketing motive, which makes the opinions unbiased.
- To uncover hidden fees: If any guest or customer is being charged extra for anything that was not mentioned during the time of booking, then that person might post it in the review section based on dissatisfaction. Thus, if you want to avoid hidden fees or unnecessary charges, then it is strongly advised to check hotel reviews.
Know How You Can Check Hotel Reviews in Siliguri Effectively
Here are the most prominent ways by which you can effectively check hotel reviews in Siliguri:
- Check on multiple platforms: This strategy is based on checking trusted third-party websites, such as TripAdvisor and GoIbibo, along with the official website, so that reviews from third-party websites can also be considered. Please note that reviews on trusted third-party websites have fewer chances to be manipulative.
- Focus on verified guest reviews: This is based on focusing on reviews that are labelled as “verified user”, so that fake testimonials can be avoided. Generally, the badge or label of a “verified user” is used after a detailed number and email authentication.
- Filter the most recent reviews: You need to focus on filtering the reviews that have been given during the course of the last 3-6 months. The reason for this suggestion is that the management and service quality of a hotel might change from time to time. Thus, you need to figure out the most recent condition of the hotel and the service quality.
- Have a close look at the negative reviews: This is based on trying to find common patterns in negative reviews. One of the most common ways to find out negative aspects about any hotel is to analyse the common negative remarks or reviews. This will help in terms of deciding whether the hotel is worth choosing or not.
- Have a look at the management’s response to negative reviews: This is another crucial indicator because polite and well-managed responses indicate that the hotel follows a customer-centric approach. Thus, it will present an idea that the hotel prioritises customer value.
- Check local area safety: This is based on looking for feedback that states regarding the safety of the hotel’s area. You might come in late at night to the hotel, which makes it favourable to choose hotels that are located in the heart of the city.
Final Thoughts
If you are planning a trip to the beautiful hill stations of Darjeeling, Gangtok, Kalimpong, Mirik, Lachung, Lachen, or other similar hill stations in this region, then Siliguri is the city that you need to reach.
Underestimating Siliguri as a travel destination is also a mistake because there are several tourist attractions within and around the city. In addition, Siliguri serves as a major strategic business corridor to those stations, along with the North-Eastern states, Nepal, Bhutan, and Bangladesh.
Thus, you can choose the best hotel in Siliguri, such as Sunhill Portico, which has earned a significant reputation for offering luxurious and comfortable stays at reasonable prices. However, it is also advisable to indulge in efficient review, check, and comparison, so that you can make informed decisions.
Have a luxurious and comfortable stay at reasonable prices at the Gateway to the North East by booking a top hotel as per your convenience.